Shipping Policy
Shipping Policy
HOW DO I TRACK MY ORDER?
If your order has shipped, you should have received a shipping confirmation via email. (If you have not received a shipping confirmation, please check your spam folder.) If you are unable to find this information, please contact us.
WHEN WILL I RECEIVE MY CANDLE?
Typically, we are able to ship out orders within 24 hours of the day they are placed. However, during the summer months, due to heat concerns, we only ship on Monday, Tuesday, and Wednesday. Once your package has shipped, based on your location, it may take an average of 4-7 days for your candle to arrive. However, please note, that during the holiday season, delays typically occur. You will receive an email with your tracking number, so you will be able to track your package as it makes its way to you.
WHAT DO I DO IF MY CANDLE ARRIVES DAMAGED?
We take special care in packaging your candles to protect them from possible damage during transit. However, if your package arrives damaged, please contact us within 3 days of receipt, with a photo of the package and the damaged candle, for either a refund or a replacement.
CAN I RETURN MY CANDLE?
We apologize, but we do not accept returns.
SHIPPING INFORMATION
We currently only ship within the 48 US Contiguous States. We do not ship to Alaska or Hawaii, Canada, or Internationally. All orders ship for the following flat rates.
One candle - $8.50 S&H
Two candles - $12.50 S&H
Three to Six candles - Free S&H
For orders of six or more candles, please contact us for a Shipping & Handling quote.
Local pickup with no shipping charge is also available at our Birmingham, Alabama location.
After you submit your order, an email confirmation will be sent to you. When your candles are shipped, a shipping notification will be sent to you which will include tracking information for your package.
Orders can be expected to arrive 4 - 7 business days after your order ships. All orders are shipped via UPS or USPS. All average shipping times assume no delays.
DO YOU SHIP TO ALASKA, HAWAII, CANADA OR INTERNATIONALLY?
Unfortunately, we are unable to ship to any of these locations at this time.
Essence
The citrus notes bring a vibrant and zesty aroma, while the ozone adds a clean and crisp element, reminiscent of the outdoors after a rain shower. The jasmine note contributes a delicate and floral touch, providing a hint of elegance. The musk adds depth and sensuality, creating a subtle allure. The teakwood brings a warm and woody essence, evoking a sense of coziness and sophistication. The eucalyptus note provides a cool and invigorating element, offering a spa-like freshness. Lastly, the patchouli adds an earthy and exotic touch, grounding the fragrance with its distinct aroma. Together, these scents create a harmonious blend of citrus, freshness, florals, woods, and earthiness, making this candle perfect for creating a revitalizing and soothing atmosphere.
Gracious
This candle presents a rich and enticing medley of scents. It combines the luscious aroma of black cherry, the crispness of apple, and the invigorating essence of citrus. Deep plum and deep berry freesia add a touch of sophistication and depth to the fragrance. The warm and inviting notes of amber, cashmere, and vanilla musk create a comforting and cozy ambiance. Overall, this candle offers a captivating blend of fruity, floral, and musky notes that will envelop your space in a luxurious and inviting atmosphere.
New Day
The combination of orange, nutmeg, fir needle, birch, clove, musk, and tonka bean in a candle creates a captivating aroma. The scent profile is a harmonious blend of citrusy orange, warm and spicy nutmeg and clove, fresh and woody fir needle and birch, with a hint of musk for depth and tonka bean for a sweet, vanilla-like note. This candle exudes a cozy and inviting atmosphere, balancing the uplifting citrus with earthy and comforting elements.
Kindred
This candle offers a harmonious blend of delightful scents. The fragrance combines the tartness of red currant, the sweetness of apple strawberry, and the succulent essence of peach. It is further complemented by gentle floral notes, a hint of spice, and the warm, woody aroma of sandalwood. The result is a captivating and balanced fragrance that is both invigorating and comforting.
Serene
The combination of spice, vanilla, tonka, jasmine, coconut, cocoa butter, and amber scents in a candle creates a captivating and indulgent fragrance. The spice notes bring warmth and complexity to the aroma, adding a touch of exotic allure. The vanilla and tonka bean contribute a creamy and sweet essence, creating a comforting and inviting atmosphere. The jasmine note adds a floral and sensual element, enhancing the overall elegance of the scent. The coconut and cocoa butter provide a tropical and creamy undertone, evoking a sense of relaxation and vacation vibes. Finally, the amber brings a deep and resinous richness, adding a touch of sophistication to the fragrance.
Stormy
The combination of plum, clove leaf, vanilla, amber, and cardamom seed scents in a candle creates a luxurious and enticing fragrance. The prominent note of plum brings a juicy and succulent fruitiness to the aroma, while the clove leaf adds a touch of spicy warmth. The vanilla note provides a sweet and creamy essence, enhancing the overall richness of the scent. The presence of amber brings a deep and undertone, adding a sense of sophistication and warmth. Finally, the cardamom seed contributes a subtle hint of herbal and aromatic spice. Together, these scents create a captivating candle fragrance that is both sweet and spicy, with a warm and luxurious character.